Give every department an AI teammate that finishes the work.
Soika Enterprise is where business teams and engineers build agents together. Ground them in enterprise knowledge, connect them to the systems of record, put approvals where they belong, and ship to the channels people already use.
- 250+
- Pre-built connectors to enterprise, cloud and legacy systems.
- 9 days
- Median time from first workshop to a production agent.
- 62%
- Average share of routine requests resolved without escalation.
- 24/7
- Coverage across languages, channels and time zones.
What Soika Enterprise does
Build, evaluate and deploy AI agents that hold context, use your systems and complete real work — without a research team.
Visual agent builder
Compose instructions, tools, knowledge and escalation rules on a canvas — then drop into code when you need to.
Enterprise knowledge
Hybrid retrieval over documents, wikis, tickets and databases, with permission-aware answers per user.
Systems that act
SAP, Oracle, Salesforce, ServiceNow, Workday, Dynamics, SharePoint, core banking and custom APIs.
Human in the loop
Approval gates, confidence thresholds and clean handover to a person with the full trail attached.
Evaluation built in
Golden datasets, regression suites and side-by-side model comparisons before anything reaches customers.
Deploy anywhere
Web, mobile, Microsoft Teams, Slack, WhatsApp, voice, email and embedded widgets from a single definition.
Build
From idea to a working agent in an afternoon
Start from a template for service desk, claims triage, procurement or onboarding. Point it at your knowledge, wire the actions it is allowed to take, and test it against real historical cases.
- Template library covering 40+ department workflows
- Prompt, tool and knowledge versioning with diffable history
- Sandbox execution against synthetic or masked production data
- TypeScript and Python SDKs for custom tools
Ground
Answers your compliance team can defend
Retrieval respects the same permissions as the source system. Every response carries citations, and anything outside the knowledge boundary is refused rather than invented.
- Permission-aware retrieval inherited from source ACLs
- Inline citations with document, section and timestamp
- PII detection, masking and configurable redaction
- Multilingual grounding including Arabic, Hindi and Bahasa
Operate
Run agents like production software
Every conversation is observable, replayable and measurable. Product owners see deflection and satisfaction; engineers see traces, tool calls and failures.
- Session traces with every tool call and retrieval hop
- Quality scoring, drift detection and alerting
- A/B routing between agent versions and models
- Cost per resolution reported back to Soika Stack
Common ways teams deploy Soika Enterprise
Citizen services
Answer, verify and file — in local languages, with escalation to a case officer when eligibility is unclear.
Claims and underwriting
Extract documents, check policy terms, flag exceptions and prepare the adjuster's recommendation.
Internal service desk
Resolve IT, HR and finance requests end to end by acting in ServiceNow, Workday and SAP directly.
Technical footprint
- Model access
- Any model served by Soika Stack, plus hosted providers
- Channels
- Web, Teams, Slack, WhatsApp, voice, email, API, embed
- Connectors
- 250+ certified, plus REST/GraphQL/SOAP builder
- Data stores
- PostgreSQL, pgvector, Milvus, Elasticsearch, S3-compatible
- Extensibility
- TypeScript & Python SDKs, MCP tool servers, webhooks
- Compliance
- Audit trails, retention policies, regional data pinning
The other two products
See Soika Enterprise against your own workload
Bring a real process or dataset. We will show you the deployment, not a slide deck.